You're telling me there's nothing you can do to prevent this? That no alarm bells should go off in-game when a character is stripped of everything it owns, an entire stash is emptied and a gold pile is depleted to zero? How about when such a drastic thing occurs, you prompt whoever's doing it to answer my security question? Or respond to an email in my inbox? Who on earth would ever ditch an entire character's gear and gold and have that not be a hacker at play? It's frustrating how stupid this all seems, and how Blizzard wants to just efficiently maximize clean-up rather than invest in protection. How is that with me clicking on no shady links, and sharing my login or password with no one, my account has been hacked? And how has this happened to so many people there's an entire assembly line process in place for the apparently inevitable time some thief comes in and steals all your items?
If this problem is so widespread and prevalent as to have an automated recovery system in place, how on earth has Blizzard not devised a better way to keep your account secure? Yes, they have an optional "authenticator" which sends a secret code to your phone to login like you're working at the CIA, but who thought you'd need a security measure like that? I hadn't even heard of it for D3 until after the hack took place, and though I know authenticators exist, I've been just fine without one for literally every other account I've ever had from email to banking to every other video game I own.
But that begs the question, why the hell does this happen in the first place?
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